Overall, how satisfied were you with your experience using this product or service?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
What was the most satisfying part of your experience?
(Select up to 3 applicable answers.)
The quality was good.
The price was reasonable.
The process was convenient.
The information provided was clear and sufficient.
The support experience was good.
The issue was resolved quickly.
What was the most disappointing part of your experience?
(Select up to 3 applicable answers.)
The quality did not meet my expectations.
The price felt too high.
The process was complicated.
The information provided was insufficient.
The response or processing time was slow.
The issue was not resolved sufficiently.
How satisfied were you with each of the following?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
How likely are you to use this product or service again in the future?
I will definitely use it again.
I will probably use it again.
I am not sure yet.
I probably will not use it again.
I definitely will not use it again.
Which product or service did you use?
(Select all applicable answers.)
Product A
Product B
Service A
Service B
Please tell us what you would like to see improved.