The following pages provide a collection of very short customer satisfaction survey templates for the industries listed below.
Each page includes a template for a different use case. Please review them, keep only the pages and questions you need, and delete the rest before using the form.
Short template for online stores
Overall, how satisfied were you with your experience using our online store?
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만족
보통
불만족
매우 불만족
How satisfied were you with the product you purchased?
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만족
보통
불만족
매우 불만족
How satisfied were you with the delivery process?
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만족
보통
불만족
매우 불만족
Are you willing to purchase from us again?
I will definitely use it again.
I will probably use it again.
I am not sure yet.
I probably will not use it again.
I definitely will not use it again.
If there was anything disappointing, please let us know.
Short template for healthcare and counseling
Overall, how satisfied were you with this visit or consultation?
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보통
불만족
매우 불만족
Were the guidance and explanations sufficient?
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불만족
매우 불만족
Were you satisfied with the staff member's or counselor's response?
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보통
불만족
매우 불만족
Are you willing to visit or use the service again?
I will definitely use it again.
I will probably use it again.
I am not sure yet.
I probably will not use it again.
I definitely will not use it again.
If there is anything you would like to see improved, please let us know.
Short template for education and training
Overall, how satisfied were you with this class?
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불만족
매우 불만족
Was the content easy to understand?
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매우 불만족
Was it helpful for your learning or work?
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Please share the most helpful part or any suggestions for improvement.
Short template for SaaS and online services
Overall, how satisfied were you with your experience using the service?
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보통
불만족
매우 불만족
Could you easily find and use the features you needed?
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매우 불만족
Did the service help you complete your work or achieve your goal?
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보통
불만족
매우 불만족
Are you willing to continue using the service?
I will definitely use it again.
I will probably use it again.
I am not sure yet.
I probably will not use it again.
I definitely will not use it again.
If there was anything inconvenient or any feature you would like improved, please let us know.
Short template for customer support
Overall, how satisfied were you with this support interaction?
매우 만족
만족
보통
불만족
매우 불만족
Was your issue resolved?
Resoled
Not resolved
Is there anything else you would like to tell us?